Frequently Asked Questions

Here at Northern Heritage Roofing, the best roof covering depends on various factors such as the type of property, the pitch of the roof, and even considerations like weight or conservation requirements. We take these factors into account to recommend the most suitable roofing solution. Whether it’s slate, tile, or modern materials, we ensure that every choice fits your specific needs.

Yes, all roofing work, including repairs, will require scaffolding. This is to ensure that we can provide fall protection and a safe working platform for our team. Safety is our priority, and scaffolding ensures that we can complete every job to the highest standard while protecting both our team and your property.

Not at all! Here at Northern Heritage Roofing, we offer a free roof assessment. We’ll provide you with a detailed report of any findings, along with an estimate for any recommended work, if it falls within the scope of our services. It’s all part of our commitment to helping you make the best decisions for your roof.

The life expectancy of a new roof depends on the materials used. For example:

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• Slate roofs can last anywhere from 50 to 100 years.
• Concrete tiles typically last around 30 to 50 years.
• Clay tiles can also last up to 50 years or more.
• Man-made slates generally have a lifespan of 40-60 years.
• EPDM rubber roofs usually last between 20 to 30 years.

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We can advise you on the best material choice for your needs when you request a consultation.

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No, we do not use subcontractors. All of our roofers are full-time, employed staff. We are proud to partner with Vantage Roofing to ensure that both our companies deliver exceptional standards of roofing across domestic, commercial, and heritage sectors.

Yes, building regulations are required when replacing a roof, and we will obtain building regulation certificates for every roof we complete. As for planning permission, it is generally not required unless your property is in a conservation area, is a listed building, or the roof design changes significantly.

There’s no "best" time for roof work, as you can’t always choose when your roof may fail. That said, we work all year round to assist with roofing emergencies. However, we recommend getting your roof checked before the winter to avoid damage caused by the harsh weather conditions.

At Northern Heritage Roofing, we guarantee we can have someone on-site to assess your roofing emergency within 24 hours of your inquiry. If applicable and safe, we may provide temporary repairs until we can complete the full repair or replacement.

Yes, we do take on insurance work, but typically this applies to claims related to storm damage. Many insurance claims are ruled out due to wear and tear or neglect. If your damage is legitimate and covered by insurance, we’ll guide you through the claims process from start to finish.

Yes, you will be able to remain in your property while we re-roof it. We aim to cause minimal disruption to your daily life. However, you may need to make small adjustments, like parking away from the house, to help us complete the work safely and efficiently.

The guarantee on our work depends on the scope of the project. Generally, we offer an insurance-backed guarantee for:

• New roofs: 10 years
• New flat roofs: 10 years
• New fascias, soffits, and guttering: 10 years
• Roof repairs: 3-5 years
• Brickwork repointing: 3 years

Rest assured, we stand behind the quality of our work.

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The time it takes to install a roof varies greatly depending on the size and complexity of the project. A straightforward concrete tile roof on a typical residential property may take about 3-5 days. However, larger properties, smaller tiles, and slate can take longer. For commercial and heritage projects, the work can span months. We’ll provide a more accurate timeline after the initial assessment.

The cost of a new roof depends on several factors, including size, materials, access to the property, and the complexity of the project. Prices for a new roof generally start in the thousands, but the exact cost can only be determined after a full free roof assessment.

While we don’t offer direct financing, we can provide a variety of options and advice on how best to finance your roofing project. We’ll guide you through the available options to make the process easier for you.

If we encounter any other defects or issues during the project, we have a duty of care to inform you immediately. We will ensure you are aware of any structural concerns or potential water entry that may need further attention. We’ll meet with you to discuss any necessary adjustments to the contract or potential additional work.